Customer Reviews

"Excellent experience. Top quality product and really thorough installation team. We had triple glazed windows installed and they look fantastic. Couldn’t recommend highly enough."

"When we decided to replace our windows we visited a number of showrooms for a consultation and to see the windows they supplied. When we visited Carlson Windows we met James, who provided excellent customer service and advice, as a result we ordered our windows from Carlson. From the moment we stepped into the showroom to the installation and completion of the job, we can honestly say, Carlson is one of the finer companies we have dealt with over the years. Needless to say, we could not be happier with our windows. The advice we got from James was invaluable. Our windows are much admired and we have been asked many times what company we used. When I hear of anyone considering changing their windows, I always recommend Carlson Windows and to ask for James. The after-sales service has been just as good as the initial consultation. A first-class company who not only offer, but deliver, a first class product."

"Just had a front door installed by Carlson and I found every stage of the process easy and professional. We called in to the showroom and ordered our door from Michael who was extremely helpful. Another lovely member of the team called out and measured up in great detail and he again was very professional and extremely knowledgeable about their product range. On the day the door was fitted there were 2 fantastic guys who did a superb job. Their attention to detail was a joy and not only did they leave the place spotless, but they had taken such good care removing the old door that there wasn't even a mark around the door. The quality of the door and the fitting really is 5 star and I'd happily recommend them to anyone. Thanks guys!"

"I couldn't be happier with the service and product I received from Carmel Daly and all the team at Carlson! From beginning to installation, Carmel was incredibly supportive, helpful, experienced and professional throughout - which is was you need when making such big (expensive!) decisions. She was always on the end of the phone to answer all questions & ultimately helped us turn our far away vision to a reality. Michael Foley was also very accommodating when it came to making exact measurements of the openings - incredible attention to detail which made the installation of all windows and doors a dream, which is the most important part of the entire process. The installers - David & Dermot - were very experienced, polite, tidy and professional too. My builder, with 25 years' experience, commented that they were the best installers he'd come across in a long time. I was strongly recommend Carlson and the team for their products and customer service (before, during and after installation). Worth every penny and some! Thanks again"

"I have no hesitation recommending Carlson. Every single person we dealt with was thoroughly professional and helpful right from the first day we stepped in the showroom. Everything arrived on time and was installed with minimum fuss…not even one single tile broken. Considering we had every window and external door replaced I still find it amazing that I was able to WFH and wasn’t disturbed by the installation. Every small detail was looked after. Very neat workers who took their time to install things properly. I got real comfort from the fact most of the crew had worked together and with Carlson for 15 years plus. That alone speaks volumes. The quality of the product is first rate and the improvement in the level of comfort in the house since installation is incomparable to the double glazing we had previously. Despite being more expensive than other quotes we got I am so glad we decided to go with Carlson in the end."

"Am I happy with Carlson windows and doors? Absolutely! Being a bit of a nerd, I spent a long time researching the available scientific data on heat retention, costs, benefits, testimonials with a questioning attitude and a dash of skepticism.
The final decision was made when I spoke to two home owners with personal experience of Carlson, and saw for myself the finished product years after installation. I was very impressed by the knowledgeable salesman, no pressure tactics, just answered our questions in a straightforward manner. He didn't over-promise, but his colleagues certainly delivered, on time, on budget and with minimal disruption to our busy family.
The team doing the installation, took an obvious pride in their work and the company they work for. I enjoyed several mugs of tea with the team; they were clean, tidy, hard-working, reliable, efficient, unobtrusive and professional.

A year later, I am delighted I chose Carlson, perhaps not the cheapest, but you get what you pay for. I would be delighted to talk to any potential customers, and no I'm getting nothing for this testimonial."

"This is just a short note to say how pleased my wife and I are with the complete service and installation of replacement windows provided by your Team at Carlson.

From our initial visit to your showrooms, from receptionist, accounts staff and from you, Noel, who explained in great detail the various offerings.

Your installation team could not have been more professional and courteous. They put in long hours to ensure a complete and efficient job was delivered...and cleaned up everything when finished!

As for the new Aluclad windows and porch ..they are wonderful."

"My windows went in yesterday and they look wonderful, great finish and beautiful design, a first class product.

The quality of product is equally matched by the standard of installation, you can see the fitters take pride in their work, unfortunately it has become the exception to experience this high standard of workmanship by fitters.

Thanks again for your help and advice."

"Just a short note to thank you and your team for the excellent job done last Monday on our front door.

Particular thanks to Roy and Niels who installed the unit with care and absolute perfection, nice to see the art of customer care and service is alive and well!"

"We moved into our new-build home in April. Deciding on windows for the house was a big task.

After a lot of research and negotiation we felt that Carlson offered a vastly superior product than any other company in Ireland at a price which reflected great value for money and we ordered our windows from Carlson.

In our experience Carlson have set the standard in great customer service."

"Thanks for all your help and advice on our new windows and front door. We are extremely happy with them and so many people have commented on how nice they look.

I even had a lady come in off the road yesterday to say how well they looked.

Also thanks to Jonas and his colleague for the brilliant job they did in fitting them. We are very glad we decided to go with Carlson."

"I would like to thank Eamon and Michael, and all the team in Carlson for your excellent product and wonderful professional and personal service.

Michael and Eamon replicated perfectly the old original windows which were a feature of our house. This was very impressive given the number of windows and doors involved and the variety of sizes and designs. The attention to detail and dedication shown by both of you and Carlson throughout was excellent.

Carlson’s windows and doors are superb. Our home is now filled with light and is toasty! Carlson produced a first class product, which was delivered on time and professionally fitted.

I would highly recommend Carlson, and Eamon and Michael for their strong personalised service and support, their experience and professionalism and the wonderful product that Carlson produces.

It has been a pleasure dealing with Carlson. Thank you very much."

"May I take this opportunity to say that we are extremely pleased with the transformation of our house and especially with the efficient way the job was carried out.

Special thanks to Roy for the way he managed the whole installation and his expert advice leading up to our decision to go with Carlson Windows."

"Just a quick email to acknowledge our complete satisfaction with the windows we bought from you. We are delighted with the windows. Everyone who has seen them is very impressed with them.

From start to finish, everyone we have dealt with in Carlson has been very efficient from our first meeting with yourself to the delivery on site and installation.

For a large part of the project it was made into something very straightforward. They weren’t the cheapest windows but we really feel like we got excellent value for money."

"A quick note of thanks for the professional manner in which you dealt with our window supply. The windows went in on the 4th July as promised and we are really delighted with the finished product.

It’s safe to say they have exceeded our expectations. Carrying out a project like this is stressful at the best of times and as a single budget item the windows are at the top of the list in terms of our budgeted spend. As such, it was really important to me to get it right.

Your prompt responses and professionalism took all the hard work out of it.

Thanks again, I hope to be back to you in the not too distant future to replace the balance of the windows."

"Just wanted to drop you a line to say how pleased we are with the windows and the installation work done.

It was a pleasure getting our new windows and door from Carlson.

We have certainly noticed an increase in heat and heat retention."

"I'm emailing you to express our delight with the Carlson joinery which arrived yesterday morning.

Within 20 minutes of delivery, the first slider was installed! All units fitted perfectly, and the builder cut out my existing window, and had the single door installed by early afternoon.

The product looks superb - even at this early stage as we await the plastering. Caroline is delighted that we chose the slider over the French door, as the view through the large glass panels is excellent!"

"Just wanted to say thank you for a fantastic job on the new windows fitted yesterday.

They look great (measurements / proportions were spot on) and the house felt quieter and warmer last night. The fitting crew were excellent, a pleasure to deal with and great workmanship.

Another satisfied customer in the case of myself and my wife, to add to a long list no doubt!"

"The windows and doors arrived this morning and were installed by mid afternoon.

Fast and efficient installation.

The windows look great and the house looks fantastic."

"Just a quick note to say thanks for sorting the windows and doors.

I’m very happy with them they are great quality and the fitting team were excellent, very professional and they got the job done with no hassle."

"I wanted to let you know about the great job that they did. I was very pleased with the way they put in the windows and finished everything off very neatly inside and out.
A lot of my windows had tiles right up against the old window frames. I was expecting to have some repair work needed after the new one were put in but they were finished even better than I was expecting. All windows were finished really well, all internal woodwork looks very well and all that’s needed is repainting.
They worked late on the last two evenings to ensure that all was done before we went on holidays. I offered to finish the hoovering to allow them to head off a bit earlier on the last day but the guys insisted on completing it themselves.

We are all quick to complain when something goes wrong, so it’s great to acknowledge a very professional job well done!"