Custom made for you

Ordering

Placing your windows & doors order is easy, simply follow the steps below:

  • Contact the estimator shown on your quotation and give them the JSV reference number on the Quote
  • Inform them if you are going with supply only or supply & fit
  • If the doors/ windows order is supply and fit
    • Carlson will arrange for a site survey engineer to visit site and take dimensions.
  • If the windows/ door order is supply only
    • Please ask your builder/installer to provide us with the manufacturing sizes.
  • Once we have all relevant dimensions – we will issue you with an Order Confirmation Sign Off, this will show detailed design drawings, door handings, ironmongery, colour, obscure glass etc.
  • Once the order has been signed off and the required deposit received (see our Deposit Protection Guarantee), the order will be confirmed with our factory, we will then confirm an exact delivery date for you.
  • Prior to delivery our logistics manger will contact you to confirm the delivery date on site, date for commencement of fitting (if appropriate) and balance due on delivery.

Please Contact Us for any further queries you might have about how to order doors or windows.

See also our FAQs.for further information on our services.
 


 

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