Custom made for you

Customer Care

At Carlson we are dedicated to providing you with the highest quality products and service.

This commitment not only refers to the sale, fitting and delivery process of your custom doors & windows, but we also offer

  • a comprehensive after sales service to include full 10 Year Product Warranty.
  • furthermore unlike our competitors Carlson offer a Deposit Protection Guarantee for all window and door orders so that you can be sure no matter what happens our suppliers guarantee that they will deliver your order.
  • At Carlson we have a wealth of experienced technical consultants to ensure you receive all the advice you need to maximize the window and door solutions for your project.
  • Our estimators provide comprehensive, clear and concise quotations to meet individual customer enquiries of custom doors & windows design.
  • Upon acceptance of any quotation all manufacturing details, including, where appropriate, CAD drawings for doors & windows design, will be provided to the client.  This ensures correct interpretation and the smooth running of the project at every stage.
     

Please Contact Us for any queries you might have.

See also our FAQs.for further information on our services.

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